1. Use of Information Collected by Us
GenAudio may collect two types of information from users of our Site: "personally identifiable information" (such as name, e-mail address, etc.) and "aggregate information" (such as operating system type and version, frequency of visits to the Site, search terms entered, Site pages most frequently accessed, browser type, number of hours software application is operated, number of hours software application is used as a trial prior to purchase, etc.).
We use all of this information in an effort to improve your experience on the Site and to communicate with you about information that you request. We may also use this information to help us target specific services or offers to you, to help us develop and improve our Site, and to tailor our Site to your interests.
2. Collection of Personally Identifiable Information
GenAudio collects personally identifiable information, such as name and email address, that is voluntarily provided when a user: (i) chooses to download a free trial of the software provided on the Site, (ii) requests technical support, (iii) signs up to receive news from GenAudio, or (iv) when a user participates in promotions, sweepstakes and contests offered on the Site.
3. Collection of Aggregate information
GenAudio also collects aggregate information, which is non-personally identifiable/anonymous information about you, such as your operating system type and version, frequency of visits to the Site, search terms entered, Site pages most frequently accessed, browser type, number of hours software application is operated, number of hours software application is used as a trial prior to purchase, etc. Aggregate Information is used in a collective manner, and no single person can be identified by that compiled information.
4. Collection and Use of IP Addresses
GenAudio may collect IP addresses to obtain aggregate information on the Site. An IP address is a number assigned to your computer by a web server when you are on the web. When you are on our Site, we have a back-end server that logs your computer's IP address. We only use the information we find out from tracking IP addresses in the aggregate, such as how many users entered a specific area of our Site, and not to track a specific IP address to identify an individual user. However, we may use such information to identify a user if we feel that there are or may be safety and/or security issues or to comply with legal requirements.
5. Sharing, Selling, and Trading Personally Identifiable Information Collected Online with Third Parties
We may share personally identifiable information with third party service providers. These third parties are not authorized to retain, share, store or use your personally identifiable information for any purpose other than completion of the services for which they were hired.
In following circumstances, GenAudio may share or transfer personally identifiable information to unrelated third parties: (i) to comply with a legal requirement, judicial proceeding, court order, or legal process served on GenAudio, (ii) to investigate a possible crime, such as fraud or identity theft; (iii) in connection with the sale, purchase, merger, reorganization, liquidation or dissolution of GenAudio; (iv) when we believe it is necessary to protect the rights, property, or safety of GenAudio or other persons, or (v) as otherwise required or permitted by law.
GenAudio does not share, rent, sell or otherwise disclose personally identifiable information with unrelated third parties for such parties’ own marketing purposes.
6. Sharing, Selling and Trading Aggregate Information Collected Online With Third Parties
GenAudio may sell, share or trade compiled aggregate information with third parties. As stated earlier, no single person can be identified by such aggregate information.
8. Children and Privacy
Our Site are not directed to children and we will never request personally identifiable information from anyone whom we know to be under the age of 13 without verifiable parental consent. If we become aware that a user is under the age of 13 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our files.
The security of your personal information is important to us and GenAudio is committed to handling your customer information carefully. We restrict access to your personally identifiable information to employees who need to know that information in order to provide services to you. We make reasonable efforts to follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security. IN NO EVENT WILL GENAUDIO OR ITS AFFILIATES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOSS PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF GENAUDIO OR ITS AFFILIATES OR ANY OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10. Links to Other Websites
11. Business Transfers
In the event that GenAudio sells substantially all of its assets, or one of GenAudio’s business units are acquired, personally identifiable information of visitors to the Site and aggregate information will likely be one of the transferred assets.
12. Changes to this Policy
GenAudio reserves the right to update or modify this Policy, at any time and without prior notice, by posting the revised version of this Policy on our Site.
13. Corrections/Information Removal/Opt-Out
If your name, e-mail or postal address or other personally identifiable information changes, you may update, correct or omit the relevant information by contacting us at firstname.lastname@example.org. If you prefer not to receive marketing e-mails from GenAudio, please let us know by (a) sending us an e-mail at email@example.com or (b) by clicking on the unsubscribe link within any marketing e-mail you receive from us. If you prefer not to receive marketing mail via the mail carrier, please let us know by sending a request to: firstname.lastname@example.org. Please be sure to include in any e-mail, your full name, e-mail address, postal address, and any message. Please note that such requests may take up to ten (10) days to become effective.
14. Contact Us